Privacy Policy
Introduction:
This Privacy Policy outlines how we handle the personal information you provide through our services. We are committed to protecting your privacy and ensuring that your personal data is used only in accordance with applicable data protection laws. This policy explains how we collect, store, and share your data, and your rights regarding that data.
Information about Individuals You Alert Us About:
Any information provided about individuals who are sleeping rough is stored in a central database and shared with the relevant local authority or their contracted provider (e.g., outreach team) to locate the person in need of assistance. We use this information solely for the purpose of supporting outreach efforts and ensuring the safety of individuals.
Trackz monitors and evaluates the use of its services, including compiling reports about the number of alerts made, the locations of alerts, and actions taken as a result. These reports do not contain any personal data that identifies individuals.
Information You Provide About Yourself:
When you provide personal information to us, it will be stored in a central database and managed in accordance with relevant data protection laws. We will only share your information, with your consent, with the local authority responsible for the area in which you reported the person sleeping rough, or the contracted service provider (e.g., outreach team).
Trackz or the relevant local authority/service provider may contact you with your consent for more information regarding your alert if necessary, or to provide feedback on your alert if requested. We will not sell your information to third parties, but we may share it with trusted service providers, trading companies, and associated organizations that work on our behalf. You may opt out of communications at any time by contacting us at [email protected].
Information You Provide as a Person In Need:
If you provide personal information about yourself as a person in need, it is stored in a central database and shared only with a relevant local authority or contracted provider (e.g., outreach team) for the purpose of locating you and providing necessary support.
Your information is held in compliance with the Data Protection Act, and we do not include any personal identifying data in our reports.
Access to Your Information:
You have the right to request access to the personal information we hold about you. To do so, please send your request in writing to [email protected].
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations. The retention period is determined by factors such as the nature of the information, its sensitivity, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
Use of Cookies:
We use cookies on our website to enhance your experience and improve our services. Cookies are small text files placed on your device to help manage website functionality. The following cookies are used on our site:
- Google Tag Manager: Manages other tracking tools and does not store personal data but assists in activating other cookies.
- Google Analytics: Collects anonymous data on page views and site navigation to understand user behavior and improve the website.
- Facebook Ad Pixels: Tracks actions from Facebook ads and helps optimize ad performance. The data is anonymous but may be linked to your Facebook profile.
- Google Ads: Gathers data on ad interactions to optimize and measure ad campaigns.
By using our website, you consent to the use of these cookies. You can control cookie settings through your browser at any time.
Privacy and Consent:
By using our website and services, you consent to the collection, storage, and use of your personal data as outlined in this policy. We prioritize your privacy and will not share your information with third parties for advertising purposes without your explicit consent.
Privacy Policy:
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect user data. Please review our Privacy Policy for more details.
Contact Us:
If you have any questions or concerns about our privacy policy, or if you wish to withdraw your consent or update your information, please contact us at [email protected].